Customer Testimonials

Here is what our Customers are saying about Pageboy Contact Centre:

Calor Gas

"Pageboy Contact Centre operate our after hours emergency calls. They have consistently delivered an efficient and prompt service. The very fact that we have worked with them for several years now shows how trustworthy and reliable we find their team as a whole. Long may it continue".

Tyrrell Solicitors

We would just like to thank the team at Pageboy Contact Centre for their professionalism in answering our out of hours calls for our clients. Our customers can always contact a live person at Pageboy Contact Centre for the times when our phones are not being manned in house.

Pageboy Contact Centre provide a friendly and professional service and react to situations and calls as if they were a direct part of our team. The calls taken by Pageboy contact Centre are seamless and no one would ever know that it is not our office directly taking these calls. Pageboy Contact Centre are an integral part of our team and are fully compliant on Confidentiality and Data protection.

What I would like to say to anyone out there looking to this type of service - just give them a try! If you are like us you will not be disappointed".

TOREX

"TOREX has used the services of Pageboy Contact Centre for a number of years now. As we are a 24 hour emergency service for some of our customers, we have to have a facility for our customers to be able to call us and know that they will be answered by a live operator 24/7/365.

During our time working together, we have built up a good working relationship where we know the service that we are being provided with is professional, personal and managed in an effective and efficient manner.

Key strengths that we would acknowledge from Pageboy Contact Centre are – the interpersonal relationship that has been forged, the accuracy in the information forwarded by Pageboy Contact Centre, an open communication channel and also the flexibility offered to us.

Pageboy Contact Centre have a very good understanding of our business and contribute on an ongoing basis to achieve for us results that are second to none".

Bray Town Council

"Bray Town Council commenced their “out of hours” answering service on the 29th April 2005.

We find the team to be professional, courteous and friendly which gives our customers the right impression. We find the open communication and the flexibility offered by Pageboy Contact Centre a huge advantage".

EirGrid

“The service provided by Pageboy Contact Centre is very useful to EirGrid.  It supplements our own reception service and assists us in providing timely information and call-answering to our customers and stakeholders.”

Uniphar Group

"We in the Uniphar Group rely heavily on Pageboy’s ability to provide highly secure and accurate information to our extensive customer base especially in an out of hours situation. We have been using the services of Pageboy for years and we have always found them to be professional, attentive and they have never let us down. Key to our selection of Pageboy Contact centre was their ability to provide excellent reliable service and they can react quickly and professionally to the shifting demands of our business." 

Bulmers

"Bulmers has been associated with Pageboy for 10 years now. They are extremely helpful,friendly and open in their approach to business. They have customised their services to meet our requirements and now handle three distinct elements of our business out of office hours. Pageboys flexibility  has allowed us to offer our customers an enhanced service at good rates." 

Crothers

"As one of Irelands leading Locksmiths and security companies our 24 hour emergency service is an extremely important element of the services offered to our clients. When we decided to outsource our out of hours call response we needed a seamless solution, as our clients demand the highest level of service, especially in a crises in the middle of the night. They need to be assured that they are dealing with a professional on the other end of the phone who can assist, advise and take the correct action to enable us to respond to that customers crises there and then in a timely manner. I’m happy to say Pageboy contact centre are able to provide that seamless efficient professional service for us and would have no hesitation in recommending them." 

Agfa Healthcare

"We have been happy with the service for the last 10 years in Agfa and I was happy to bring your contract to Agfa after been happy with the service in my previous company."

Sun Security

"Pageboy contact centre handle all of our daily and after hours calls. Originally we started with them managing our after hours and weekend calls. That proved to be so successful we had the confidence with them to manage our daily calls. Everything they do for us is seamless and most of all professional. The peace of mind they have given me is priceless. I know that every call is answered and passed to the relevant person without delay backed up with the SMS text and email facility has added the reassurance that nothing is missed."

"The Pageboy team have integrated so well into our business we wouldn’t be without them. Anyone considering Pageboy have my word that they will not be disappointed. I would like to take this opportunity to thank all of the Pageboy team for doing such a great job in representing Sun Security to our customers. And we look forward to building on our already very strong relationship for the future."