This can be achieved by both ‘live’ representatives at the contact centre and/or an IVR (Interactive Voice Response) facility to respond to your chosen media, whether mail shot, fax, email, web, press, radio, or TV, 24/7/365.
Our Direct/Media Response line can be tailored to suit all campaigns, whether large or small.
We will take full customer details and input this into either our own database or your online database to ensure that your customers receive the appropriate response. Information stored on our database can be sent to you immediately or at a set time each day.
Our Direct/Media response line is ideally suited to campaigns that use brochure request, information and competition lines, to name but a few.