Switchboard

A switchboard operator or receptionist is the first point of contact within your organisation. That first impression is vital.

However having an efficient telephone answering system doesn’t necessarily mean having your own switchboard operator.

Outsourcing your switchboard to our receptionists offers all the benefits of having an on site receptionist at a fraction of the cost. You can completely outsource your switchboard or you can use it for overflow call answering when your switchboard is busy or when staff are sick or on holiday.

Pageboy Contact Centre provide spcialised staff who have excellent communication and interpersonal skills and who can provide for our clients a seamless and enhanced receptionist service to their customers.

Our technology allows us to answer your calls and transfer them to individual extensions or mobiles and take messages when lines are busy. We can send your messages via email, fax or SMS to your mobile phone. Records are then kept of all transferred calls and messages received for the company or department.