Automated Call Handling

Pageboy Contact Centre’s IVR (Interactive Voice Response) gives our clients increased flexibility in handling large call volumes and provides a cost-effective method of customer contact and communication.

If your present system can’t cope with call volumes, or if you don’t have automated telephone technology in place, this is where we can help.

As well as having a ‘live’ operator facility, our state-of-the-art phone system allows us to deal with any situation for you.

You can use our IVR facility for the following:

• Emergency repair / maintenance notification to your customers and the public at large
• Emergency response
• Competition line
• Brochure request / promotional response handling
• Customer help lines
• Charity donation lines
• Public information lines