Call Patching / Forwarding

Some of your calls just can’t wait so we have the solution for you.

We connect you directly with important callers, wherever you are. By helping you with your personalised communications, our aim is to minimize your labour costs and maximise service for your customers.

We can contact you or one of your staff members by calling you on your mobile, office phone or even your home phone and your client will never know. It’s seamless and takes just a few seconds for us to connect you with your caller instantly by using our call patching service.

Once we call you we will announce to you know who is on the line and if you are free to take the call, our operator will connect you – it’s that simple.

Whether it’s that call you’ve been waiting for, a potential sale or one of your high priority customers, simply let us know what calls you wish to take and we will connect you.

This service allows you to speak with your customers even if you are not in the office and also enables you to decide which calls you would like to take.

The main benefit of this service is that you are never out of touch for crucial calls, and yet you can carry on with your busy schedule. We are Professional, Courteous and friendly, we give your customer the right impression.